Warranty Information

1. All products undergo rigorous inspection and testing before leaving the factory to ensure only qualified items are shipped.

2. Our company offers a one-year warranty from the purchase date. If there are quality issues

within this period, free maintenance will be provided. Beyond the warranty period, paid services are available within a reasonable range. Additionally, we offer a one-year free camera replacement service for non-artificially damaged cameras.

3. During the warranty period, maintenance services are provided free of charge for product

failures due to human error or natural disasters. Buyer covers the cost of part(s) and round

-trip freight.

4. Free warranty services are not applicable under the following circumstances:

- Warranty period expiration

- Inability to provide proof of purchase

- Damage caused by improper use or repair not in accordance with the product manual

- Unauthorized repair or disassembly

- Use of incompatible cameras or accessories

- Damage due to unavoidable disasters

- Other faults not related to product quality

5. Our technical personnel are available to address user inquiries during product use. If a quality issue arises, we guarantee to provide a solution within one working day, and the freight for quality-related matters during the warranty period will be covered by our company.